Massimo Mezzaroma, the MRoma volleyball club president, threw in the towel yesterday and did not renew team in the A-1 series for the 2008-09 championship.
"If you have a dream in this city (Rome), slowly slowly they make it die, taking the water away one drop at a time. In this last period no one in the city's institutions gave me a definitive answer. No one ever said "no, it is not possible to have the palazzetto". In these past months I heard only lots of words, a thousand promises, but nothing concrete. So, it is not serious on my part to continue like this, with no sport facility for our games, without the collaboration of the city's sponsors and institutions."
Following two successful seasons, the A-1 series volleyball team, MRoma is no more.
"this is a city that lives on words, not facts."
Or as the famous song by Mina in the 1960s says, "parole, parole, parole"
Or, perhaps better, "politics, politics, politics" (Roman style)
Or the question has something to do with communication style -- the obvious answer, "no", was never stated, just intended by a series of non-answers and non-actions, while the pond dried up drop by drop. The words said "yes" through a thousand promises while the "context" in which they were repeated, shouted, "no".
I have an embarassing story to recount from many years ago when I kept calling an office where I had applied for a job, only to hear the secretary kindly and enthusiastically tell me to call back because: a) he was out of the office at the monment, b) was on the phone, c) was busy etc... and I dutifully kept calling at exactly the time she had suggested. Finally the poor woman, in extremis, had to outright explain to me that HE DID NOT WANT TO TALK TO ME. How could I not have understood this (in retrospect obvious) situation. She had TOLD me (and with such emphasis) to call back, so I had.
Lessons learned. Now I listen between the lines and concentrate on the context.
a domani,
E
June 12, 2008
June 11, 2008
Culture Crossing
I would like to introduce a new "web 2" initiative that found its way to my virtual doorstep (via this blog). It is a new site called Culture Crossing, an "evolving database of cross-cultural information about every country in the world."
What distinguishes this site from the many "culture guides" on the internet is that it is a grass-roots, user-built guide -- a real live cultural being in itself, changing and growing with each new submission.
I'm impressed and I have promised to add to their guide on Italy. Why not join me and add your impressions too, about Italy and any other country you know well. "The basics" include: greetings, communication styles, personal space, eye contact, time, gestures, gender rules and taboos. There is also a section for business and another for students.
Great blog too!
Time to give back to the global community!
a domani,
E
(I have put this site in my links on your right for future reference)
What distinguishes this site from the many "culture guides" on the internet is that it is a grass-roots, user-built guide -- a real live cultural being in itself, changing and growing with each new submission.
I'm impressed and I have promised to add to their guide on Italy. Why not join me and add your impressions too, about Italy and any other country you know well. "The basics" include: greetings, communication styles, personal space, eye contact, time, gestures, gender rules and taboos. There is also a section for business and another for students.
Great blog too!
Time to give back to the global community!
a domani,
E
(I have put this site in my links on your right for future reference)
June 9, 2008
Calcio confessions
You may have noticed that I don't have a label for posts on calcio (soccer for Americans or football for the Brits).
I have a confession to make. shhhhh. After ALL these years, and although I have seen many games, I really don't GET calcio -- I mean all the passion and excitement. Just one of those cross-cultural walls I have come up against (another being Catholic culture). So, as my husband and son watch the first game of the European championship (Italy--Holland), I quietly inched my way out of the room and skipped upstairs to the computer.
Instead, Tobias Jones, the author of The Dark Heart of Italy, being male and British, makes some interesting observations on the art and soul of Italian calcio in his book. He even dedicated an entire chapter, "Penalties and Impunity", to a careful analysis of the sport's hidden cultural meanings.
He writes: "The more you watch Italian football, the more you realize why Italy...has won three World Cups: Italians are simply very good at the game. They play the most beautiful, cultured and skillful football imaginable.
Talk to any Italian about the strengths of the Italian game, and they will always mention the two vital ingredients lacking in Britain: fantasia and furbizia -- fantasy and cunning."
"Fantasy," he continues, "is the ability to do something entirely unpredictable with the ball....the one side of football that cannot be taught. It has to be instinctive, suddenly inspired, which is why the fantasisti are so admired: they are touched by an indefinable genius." Italians have developed a calcio vocabulary equivalent to that of literary or musical criticism to underscore this geniality.
Then there is furbizia, or cunning, the "ability to tilt the game in your favour through slightly sly, but perfectly legitimate tactics." He is referring to the theatrics that go on to call the attention of the referee.
The other key difference is in the tecnica with the Italians being much more calculating and tactical.
Of course, the fans play their part too, even off the playing field. Tobias recounts evenings spent on terraces participating in heated discussions with Italian friends on the proper adjective to describe the performances of certain players. Not to forget the endless hours of television dedicated not only to yesterday's game but of those from the past that made history.
"Football, it's very obvious, is more than just a sport: it's an inheritance, the nation's sacred heirloom."
Being a book on "The Dark Heart of Italy" the chapter continues into the dark side of calcio, from the discussions that go on about presumed game-fixing that mirror discussions about the mafia or terrorist associations, and the "intimate link between football and politics."
The best response to any crises is, of course, "not moral but aesthetic. Italian football, more than any other, prides itself on its beauty......(It) remains the most stylish and cultured and clever incarnation of the sport."
I have heard a few groans and unmentionable words coming up the stairs. It's time to go on down and see what I am missing.
Maybe I will get it one day.
a domani,
E
I have a confession to make. shhhhh. After ALL these years, and although I have seen many games, I really don't GET calcio -- I mean all the passion and excitement. Just one of those cross-cultural walls I have come up against (another being Catholic culture). So, as my husband and son watch the first game of the European championship (Italy--Holland), I quietly inched my way out of the room and skipped upstairs to the computer.
Instead, Tobias Jones, the author of The Dark Heart of Italy, being male and British, makes some interesting observations on the art and soul of Italian calcio in his book. He even dedicated an entire chapter, "Penalties and Impunity", to a careful analysis of the sport's hidden cultural meanings.
He writes: "The more you watch Italian football, the more you realize why Italy...has won three World Cups: Italians are simply very good at the game. They play the most beautiful, cultured and skillful football imaginable.
Talk to any Italian about the strengths of the Italian game, and they will always mention the two vital ingredients lacking in Britain: fantasia and furbizia -- fantasy and cunning."
"Fantasy," he continues, "is the ability to do something entirely unpredictable with the ball....the one side of football that cannot be taught. It has to be instinctive, suddenly inspired, which is why the fantasisti are so admired: they are touched by an indefinable genius." Italians have developed a calcio vocabulary equivalent to that of literary or musical criticism to underscore this geniality.
Then there is furbizia, or cunning, the "ability to tilt the game in your favour through slightly sly, but perfectly legitimate tactics." He is referring to the theatrics that go on to call the attention of the referee.
The other key difference is in the tecnica with the Italians being much more calculating and tactical.
Of course, the fans play their part too, even off the playing field. Tobias recounts evenings spent on terraces participating in heated discussions with Italian friends on the proper adjective to describe the performances of certain players. Not to forget the endless hours of television dedicated not only to yesterday's game but of those from the past that made history.
"Football, it's very obvious, is more than just a sport: it's an inheritance, the nation's sacred heirloom."
Being a book on "The Dark Heart of Italy" the chapter continues into the dark side of calcio, from the discussions that go on about presumed game-fixing that mirror discussions about the mafia or terrorist associations, and the "intimate link between football and politics."
The best response to any crises is, of course, "not moral but aesthetic. Italian football, more than any other, prides itself on its beauty......(It) remains the most stylish and cultured and clever incarnation of the sport."
I have heard a few groans and unmentionable words coming up the stairs. It's time to go on down and see what I am missing.
Maybe I will get it one day.
a domani,
E
June 5, 2008
Doing business
If you think that doing business in Italy is not an easy affair, you are right. I happened on a site called "Doing Business" that "provides objective measures of business regulations and their enforcement across 178 countries and selected cities at the subnational and regional level"and thought I would share the page on Italy.
Overall Italy currently ranks number 53 for "Ease of doing business", slipping three places from last year. The sub-areas that slipped positions the most this year include: ease in trading across borders, getting credit and starting a business. Ranked n. 1 overall was Singapore, followed by New Zealand and the U.S.. Italy is tucked in between Botswana (n. 51), Mongolia (n. 52) and "St Vincent and the Grenadines" (n. 54).
Without getting into the details (you can just "click" above, if the subject is of interest), it is enough to say that it was no surprise to find that "time" (sometimes twice as many days) and "costs" (up to 3 or even 4 times the OECD average for some procedures) stood out as the culprits.
Oh well, in the meantime, I'm picking up coaching clients worldwide via Skype and phone -- one way to avoid it all is to move up and out into cyberspace! Not many folk out there taking on the daunting task of Doing Business in Italy...
a domani,
E
Overall Italy currently ranks number 53 for "Ease of doing business", slipping three places from last year. The sub-areas that slipped positions the most this year include: ease in trading across borders, getting credit and starting a business. Ranked n. 1 overall was Singapore, followed by New Zealand and the U.S.. Italy is tucked in between Botswana (n. 51), Mongolia (n. 52) and "St Vincent and the Grenadines" (n. 54).
Without getting into the details (you can just "click" above, if the subject is of interest), it is enough to say that it was no surprise to find that "time" (sometimes twice as many days) and "costs" (up to 3 or even 4 times the OECD average for some procedures) stood out as the culprits.
Oh well, in the meantime, I'm picking up coaching clients worldwide via Skype and phone -- one way to avoid it all is to move up and out into cyberspace! Not many folk out there taking on the daunting task of Doing Business in Italy...
a domani,
E
June 4, 2008
Up and down
It's the time thing again.
The official trial run and authorization for the new elevator had been organized for today between 9-11:00 am. I blocked out the time in my agenda and planned accordingly to be at home for the event.
Then panic struck at about 11:30 last night. I hadn't re-confirmed by phone within 24 hours of the appointment, would they still come? I always manage to forget this little detail, I mean, an appointment is an appointment and once in my agenda, sticks, at least for me.
How many times have I been caught out by this silly idea that time can be somehow controlled into the future. I think I have made an appointment that is written in stone only to discover that it was only the "idea" of an appointment for the other party. "Ah, Signora, but we hadn't spoken again about the matter, so I assumed...."
In any case, they did come, and on time!
I think I'll even go take a ride on the elevator to celebrate.
a domani,
E
The official trial run and authorization for the new elevator had been organized for today between 9-11:00 am. I blocked out the time in my agenda and planned accordingly to be at home for the event.
Then panic struck at about 11:30 last night. I hadn't re-confirmed by phone within 24 hours of the appointment, would they still come? I always manage to forget this little detail, I mean, an appointment is an appointment and once in my agenda, sticks, at least for me.
How many times have I been caught out by this silly idea that time can be somehow controlled into the future. I think I have made an appointment that is written in stone only to discover that it was only the "idea" of an appointment for the other party. "Ah, Signora, but we hadn't spoken again about the matter, so I assumed...."
In any case, they did come, and on time!
I think I'll even go take a ride on the elevator to celebrate.
a domani,
E
May 19, 2008
Cultural warriors
Thanks to Gillian once again for sending along the following NPR article (that's the National Public Radio for those non-Americans).
Talk about a cross-cultural moment or two! This group of Maasai warriors from Tanzania, well-trained by chasing after cattle 14-15 hours a day, flew to London to run a marathon. Enjoy this account of their pre-departure cross-cultural training in British ways.
a domani,
E
Talk about a cross-cultural moment or two! This group of Maasai warriors from Tanzania, well-trained by chasing after cattle 14-15 hours a day, flew to London to run a marathon. Enjoy this account of their pre-departure cross-cultural training in British ways.
a domani,
E
May 14, 2008
Time for a trim
It is finally going to happen today, a haircut (and a few "sun hits" as they call them here to hide those occasional white squiggly things that are suddenly appearing). Even my friends at the pool were commenting on my shaggy look this morning -- time to take action.
While my American friend Rick of Noi Salon HATES clients just showing up at his door and NEEDS to have a clear schedule to his day, my Italian hairdresser, Osvaldo (a.k.a. Charlie) has a hard time giving me a time slot. I called around 1:00 and asked if I could come by, even this afternoon, or if not, tomorrow. When he said today would be fine, I asked what would be a good time for him. "Whenever," was the response, "just drop in and we will take care of you."
Its a time thing. Since most of his customers will just be stopping by,including a few members of the new Parliament, he really doesn't know what his afternoon will look like and I may even end up coming at a bad time -- which, of course, cannot be determined in advanced.
The funny part is that I am fine with this way of operating. He is a great hairdresser, actually an artist. We have a long-term relationship (stemming from my husband having taken care of his personal and business legal affairs for some time now...) and I have a book* to bring along in any case. I just have to meet Andi at 6:15 to talk about a cross-cultural training project we are working on together -- but she will understand if I am late. In any case, we are meeting at her local wine bar, so she will surely find a friend keep her busy.
And that is how it goes for those of us who have slipped off the linear time track to end up at an odd comfort level with "flexible" and relationship oriented time.
a domani (or whenever...),
E
* Cultural Intelligence: People skills for global business by David C. Thomas and Kerr Inkson. So far, quite an accessible book, clearly written and practical -- more on this book when I am finished. Which makes me almost hope that Charlie is running late...
While my American friend Rick of Noi Salon HATES clients just showing up at his door and NEEDS to have a clear schedule to his day, my Italian hairdresser, Osvaldo (a.k.a. Charlie) has a hard time giving me a time slot. I called around 1:00 and asked if I could come by, even this afternoon, or if not, tomorrow. When he said today would be fine, I asked what would be a good time for him. "Whenever," was the response, "just drop in and we will take care of you."
Its a time thing. Since most of his customers will just be stopping by,including a few members of the new Parliament, he really doesn't know what his afternoon will look like and I may even end up coming at a bad time -- which, of course, cannot be determined in advanced.
The funny part is that I am fine with this way of operating. He is a great hairdresser, actually an artist. We have a long-term relationship (stemming from my husband having taken care of his personal and business legal affairs for some time now...) and I have a book* to bring along in any case. I just have to meet Andi at 6:15 to talk about a cross-cultural training project we are working on together -- but she will understand if I am late. In any case, we are meeting at her local wine bar, so she will surely find a friend keep her busy.
And that is how it goes for those of us who have slipped off the linear time track to end up at an odd comfort level with "flexible" and relationship oriented time.
a domani (or whenever...),
E
* Cultural Intelligence: People skills for global business by David C. Thomas and Kerr Inkson. So far, quite an accessible book, clearly written and practical -- more on this book when I am finished. Which makes me almost hope that Charlie is running late...
May 11, 2008
East meets West
More on sports today.
As an anonymous reader commented yesterday, there are indeed quite a few non-Italians names on the Trentino Volley team -- six Italians and six non-Italians to be exact. This is pretty standard for teams in the professional Italian championship Volleyball league which is one of the top leagues to play for in the world. What is unusual is the Eastern European block -- three Bulgarians, two Poles and one Serbian. Add in the Bulgarian coach and an Italian national that comes from Slovenia and the team was heavily weighted to the East. In fact, the playoff finals were transmitted and followed by a large public in Bulgaria!
From a cross-cultural perspective what is interesting is how these two distinct groups managed to form a true team that went on to win the Italian title. At the beginning of the year, there were a few language issues, but the newly arrived coach and his 23 year old Bulgarian star learned Italian at an amazing speed and actually used the language gap to the team's advantage. The coach would give instructions to one of the Bulgarians, who would translate to the rest of the team in a huddle so that the opponent across the net would not hear.
Perhaps the secret to overcoming cultural differences is setting a clear goal that everyone supports 100% -- in Trentino Volley's case it was making the Champions League. Throw in a few strong leaders with force of character and job is done.
There is a lesson in this.
a domani,
E
As an anonymous reader commented yesterday, there are indeed quite a few non-Italians names on the Trentino Volley team -- six Italians and six non-Italians to be exact. This is pretty standard for teams in the professional Italian championship Volleyball league which is one of the top leagues to play for in the world. What is unusual is the Eastern European block -- three Bulgarians, two Poles and one Serbian. Add in the Bulgarian coach and an Italian national that comes from Slovenia and the team was heavily weighted to the East. In fact, the playoff finals were transmitted and followed by a large public in Bulgaria!
From a cross-cultural perspective what is interesting is how these two distinct groups managed to form a true team that went on to win the Italian title. At the beginning of the year, there were a few language issues, but the newly arrived coach and his 23 year old Bulgarian star learned Italian at an amazing speed and actually used the language gap to the team's advantage. The coach would give instructions to one of the Bulgarians, who would translate to the rest of the team in a huddle so that the opponent across the net would not hear.
Perhaps the secret to overcoming cultural differences is setting a clear goal that everyone supports 100% -- in Trentino Volley's case it was making the Champions League. Throw in a few strong leaders with force of character and job is done.
There is a lesson in this.
a domani,
E
May 10, 2008
Porta fortuna
Siamo i campioni d'Italia!
Itas Diatec Trentino Volley won the playoff finals and are the Italian Volleyball champions -- for the first time in its eight-year history. We were there at the PalaTrento along with another 4.500 fans and our son was on the floor, the second "libero" and youngest team member. The city went crazy and the festivities are just settling down three days later. Quite an emotional time and now some big decisions are on the plate as our son has been confirmed for next year.
During the three game finals against Piacenza, there was lots of talk about what would constitute a porta fortuna, versus a porta sfiga. Waiting for the first final match to begin on May 1, we opened up the local paper to an interview with the club president. The title read, "We will surely win." My husband and I exchanged glances, "He couldn't have possibly said that, it would portare sfiga." We decided that the journalist must have made it up, and relaxed. Then my husband did his usual counterclockwise walk to the other side to shake the president's hand while saying only, "Presidente"-- it is their porta fortuna ritual. We won 3-0.
Then there was the return game at Piacenza on May 4. We lost at the tie-break 16-14.
"la bella" or final match took place on Wednesday May 7 in Trento. It crossed my mind that I should wear the same shirt and necklace as I had at the first match, my husband did his counterclockwise / handshake routine and we won 3-0.
Coaches are beginning to notice that wherever our son goes, teams win -- even if he never even enters the court. Last year's Brazilian coach said he needed him on the bench as a porta fortuna. As the last playoff match started, I was sure they would win (although I would NEVER have said so out loud -- porta sfiga) -- Andrea was down there, and where he goes, teams win!
Or as we would say, "he is just always in the right place at the right time."
Two sides of the same coin, one emphasizes the role of the individual and the other the forces of destiny.
Congratulations to Trentino Volley! As the team captain, Nikola Grbic said, "Whatever the result, we knew that we gave it all that we could, 100%. But it is still better to win."
a domani back in Rome,
E
Itas Diatec Trentino Volley won the playoff finals and are the Italian Volleyball champions -- for the first time in its eight-year history. We were there at the PalaTrento along with another 4.500 fans and our son was on the floor, the second "libero" and youngest team member. The city went crazy and the festivities are just settling down three days later. Quite an emotional time and now some big decisions are on the plate as our son has been confirmed for next year.
During the three game finals against Piacenza, there was lots of talk about what would constitute a porta fortuna, versus a porta sfiga. Waiting for the first final match to begin on May 1, we opened up the local paper to an interview with the club president. The title read, "We will surely win." My husband and I exchanged glances, "He couldn't have possibly said that, it would portare sfiga." We decided that the journalist must have made it up, and relaxed. Then my husband did his usual counterclockwise walk to the other side to shake the president's hand while saying only, "Presidente"-- it is their porta fortuna ritual. We won 3-0.
Then there was the return game at Piacenza on May 4. We lost at the tie-break 16-14.
"la bella" or final match took place on Wednesday May 7 in Trento. It crossed my mind that I should wear the same shirt and necklace as I had at the first match, my husband did his counterclockwise / handshake routine and we won 3-0.
Coaches are beginning to notice that wherever our son goes, teams win -- even if he never even enters the court. Last year's Brazilian coach said he needed him on the bench as a porta fortuna. As the last playoff match started, I was sure they would win (although I would NEVER have said so out loud -- porta sfiga) -- Andrea was down there, and where he goes, teams win!
Or as we would say, "he is just always in the right place at the right time."
Two sides of the same coin, one emphasizes the role of the individual and the other the forces of destiny.
Congratulations to Trentino Volley! As the team captain, Nikola Grbic said, "Whatever the result, we knew that we gave it all that we could, 100%. But it is still better to win."
a domani back in Rome,
E
May 7, 2008
A haircut away
Busy days and lots of traveling about, but I will be back!
As I told a friend today, my big goal these days is to finally get my hair cut, something that has been on my mind since before my USA trip. I seem to keep finding Monday to be a good day -- only to remember that, of course, hairdressers (as museums) are closed on Mondays.
So, when I opened up today's "google alert" and found this piece on getting a haircut in Turkey, I had to laugh and pass it along to you.
Maybe I will have better luck when I get back from Trento next week.
a domani,
E
As I told a friend today, my big goal these days is to finally get my hair cut, something that has been on my mind since before my USA trip. I seem to keep finding Monday to be a good day -- only to remember that, of course, hairdressers (as museums) are closed on Mondays.
So, when I opened up today's "google alert" and found this piece on getting a haircut in Turkey, I had to laugh and pass it along to you.
Maybe I will have better luck when I get back from Trento next week.
a domani,
E
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