I like to start a coaching partnership with a first session that focuses on "what's working". People are always happy to talk about their problems and weakness and all the things they think they "should" do. Fine, I say, we can do that later, but for the moment lets package them up and store them under the chair and look at what's working instead. We so easily get sucked into the past (and guilt, remorse or feelings of revenge) or the future (anxiety, worry, tension) and forget that right now we really can't do much about either -- so why not just focus on what we can do now instead.
Anyway, an email arrived today with a 90 page research study full of little jewels on Italians as global managers. Of course, it started by outlining the gaps, with quotes from Italian managers to back them up. But right now I would like to share "what works":
1. The capability to innovate through using different thought systems to understand a problem and creating alternative options.
2. The (even amazing) capability to respond and manage emergency situations.
3. Sensibility to factors that involve context.
4. Capability to manage complexity and expand perspectives.
Wow, I am impressed. This is a great place to be! Ok, so Italians may have some gaps on the administration and communication side and tend to elaborate and discuss while postponing action, but, the things that work are "formidabile"! As the world and its work becomes more complex and interconnected, these natural ways of being and working, could be leveraged to make Italian managers world leaders.