I spent over an hour at my local ASL (national health office)this morning. How civilized it was compared to the old days. I was received by a woman at an information desk at the door, took a number for the service I required, sat in a reasonably comforable plastic chair with the AC over my head and read the newspaper and then my book for over 50 minutes before being received by desk n. 1. I hadn't received my national health electronic card and I found out why, the computer declared me to be a (wo)man without a country and therefore without a citizenship (although I actually have two.) That settled, my tessera sanitaria should arrive within a month, mailed directly to my home address. In the meantime I have a properly stamped and signed printout as a substitute.
THe wonders of modern Italy. Anyone who complains about how things work now, should have been here 20 years ago! I LOVE those little number dispensers at the door of most offices (except my local recently renovated post office) and even at the alimentari in Sabaudia. It works, usually. THen there are those who conveniently do not "notice" that you entered the shop or office ahead of them but didn't see the machine. In this case, the number stands over common courtesy, for i soliti furbi in any case. An American friend just had it out with another woman in the pool parking lot for the same reason, she had been waiting in her car for someone to leave a spot, and just as one freed up another car zipped in and took the place. She explained that she had been waiting first, but the other woman hadn't "noticed" and that was that.
Oh well, the more things change, the more they stay the same.